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Have an issue with your order? We are happy to make it right, but you have to let us know immediately! Learn more here. have trouble getting through? We have time slots for all orders. The time slots are there so that we can accommodate an order every 3-5 minutes, from open to close. Lately, our time slots have been filling up as early as 6pm. If you are looking to improve your chances of getting an order at your desired time, we recommend placing your order online and in advance around 2-3pm. If placing your order by phone, call around 3pm. We have 2 phone lines and they may be tied up as we assist customers. If you cannot get through, please just wait 5 minutes and try again. We will try to accommodate as many orders as possible. Once all time slots are taken, we are unable to take anymore orders for that day. Thank you for your patience, understanding and support of a small family-owned business! let us make it right Contact us immediately if you have any concerns or problems with your order. Letting us know right away allows us to improve your experience and make it right for you. We can also use the direct feedback to improve our operations. We don't want you to feel like you can't tell us what happened. We are more than happy to fix your order and listen to you! Call Us Likewise, if you would prefer to have a dish customized - let us know! You can indicate if you would like a dish spicy; we use a 0 through 5 spice level, 5 being the spiciest. If you'd like to swap out onions for broccoli or if you'd just prefer to take the onions out, we would be glad to accommodate. This helps reduce food waste and lets you enjoy your meal without picking through what you don't like! - The Sweet Basil Family

sweetbasil mke Apparel & Merch! We're launching the store soon. Sign up below for updates ! INSPIRED BY OUR TEAM Inspired by our employee's bright, iconic branded shirts and hoodies, so many of you have asked for customer apparel. For the first time EVER , Sweet Basil is launching the first edition run of our apparel for customers. Join the SB Fam. Rep the community. Support a small business. Win. Win. And win! COMMUNITY COLORS Today, our team still wears the signature Sweet Basil green color as their work uniforms today. This is so that our customers know who to go to with questions, feedback or concerns. Because of this, and to avoid confusion in the store, we will not be able to offer that color for sale. We do apologize but hope that you will love the additional colors offered - which are new colors designed JUST for customers. join the sb fam Never miss out on new menu items, specials, family updates, restaurant hours, new merch & more! First name Last name Birthday Day Month Month Year Email* Subscribe Heck yes, I want to sign up for email updates. * The store is closed for maintenance peace of mind At Sweet Basil, we want you to love our branded apparel and merchandise as much as you love our food! If you’re not completely satisfied with your order, we’re here to help with our customer-focused Return, Exchange, and Refund Policy . Returns You can return items within 30 days. Unfortunately, we cannot accept past that. Exchanges If you need a different size or color, we're happy to exchange within 30 days Refunds Refunds are available for approved returns and damaged or defective items

Is Sweet Basil open for dine-in? Does Sweet Basil have gluten-free options? Frequently asked questions about Sweet Basil MKE. FREQUENTLY ASKED QUESTIONS Is Sweet Basil MKE open for dine-in? Yes! 🍴 For Dine-In: check out our menu, place your orders at the register, then take a seat at any available table. We'll bring your food out to you. There's also a condiment station with sauces, water, utensils and napkins. We highly recommend coming during 3pm-5pm for the best availability. Estimated wait times for dine-in can range from 30 mins to 1 hour or more. We welcome your feedback, good or bad, so that we can improve. Just message us or call us directly. 🏃 Carry-Out: Orders can be placed in advance via online ordering or by phone. Orders can also be placed at the register for take out but we highly recommend ordering ahead to avoid wait times. There is also a carry-out waiting area at the front of the restaurant. If you have any issues, please reach out to us directly so that we can make it right for you and improve. If you have any questions about the menu or how this works, our family and team are ready to assist you. Just look for anyone in a bright green Sweet Basil shirt or hoodie or send us a message. See you all soon! What's the best way to place an order for Sweet Basil MKE? The best way to place an order is online in advance. Order slots can fill up fast so be sure to order early! You can click this link here to order online. I've never had Thai or Lao food before. Where do I start? We love folks who are looking to try different Asian cuisine! The most popular items on our menu for those looking to ease into something new are: Pad Thai noodles (Thai) - this dish is easy to eat and made with your choice of protein. The noodles are flavorful without being too overpowering and it's got shredded carrots and onions for crunch. Lemongrass Skewers or Beef Teriyaki (Thai) - these street eats are our most popular for those trying Asian street food for the first time! The Lemongrass skewers are great if you're a fan of grilled chicken and the beef teriyaki is marinated in a sweet teriyaki sauce. We only use the best cuts of meat. No weird cuts of meat, only quality stuff here. Family-Style Platter (Lao) - our platters are staples in Laotian family dinners. The meats and skewers are meant to be paired with our Jeow dipping sauces and sticky rice, which is rice that's steamed in a basket meant to be eaten with your hands. How long does an order take at Sweet Basil MKE? Wait times average about 20-30 minutes on weekdays, but can increase up to 1 hour or more during popular dining times like weekend dinners! We will always do our best to ensure your order gets done by the quoted time but we appreciate and thank you for your understanding if we take a little longer. We are not a fast food restaurant, we make every order fresh. No food sitting in warmers, no frozen pre-made entrees. Does Sweet Basil MKE deliver? We used to deliver but have temporarily stopped offering delivery services for now. We had a 5 mile radius for delivery, but many orders would be for outside of our delivery zone causing our delivery drivers to be gone for lengthy periods of time and creating delays in other deliveries. Until we can figure out a better way to enforce the delivery zone, we will stick to curbside for now. In the future, we may offer delivery again if conditions are right. Does Sweet Basil MKE partner with third-party delivery services like UberEats, GrubHub, DoorDash, or Postmates? We do not have a partnership with any third-party delivery services. Please contact us directly for orders. We have no control over the prices listed on the menus on those sites or apps and we have no control over how long the food will sit before it gets to you. The best way to get our food at optimal quality is to order directly through us. We have requested the removal of our logo and name from those listings. Does Sweet Basil offer Gluten-Free options? Yes, our chefs are very knowledgeable on the ingredients. There are gluten-free indicators on our menu to show which items can be made gluten-free. When ordering by phone, please let us know which items are meant to be made gluten-free. When ordering online, please select from the Gluten-Free Menu to the left of the screen. What about allergies? We can certainly accommodate allergies to the best of our abilities. Please let us know of any serious allergies including peanut, soy, shellfish, seafood, gluten, etc. Our chefs are very knowledgeable on the ingredients and can ensure your food is prepared safely, in a manner that avoids cross-contamination. Does Sweet Basil MKE offer Asian food for catering or orders for large groups? Yes! We have a catering menu filled with Thai food and Lao food options serving the Milwaukee area. Our chefs built the catering menu using only dishes from our menu that will hold up well in large servings and during transport. Please contact us and can work with you to place an order for a large group. What are Sweet Basil MKE's current safety processes? Our team is trained to: Wear a mask and gloves when they are sick or stay home Employees will practice proper hand hygiene both in general and in between customer interactions, and always before handling food Employees will be screened and encouraged to stay home if they have symptoms of sickness Employees routinely test for Covid-19 Do you sell Sweet Basil MKE gift cards? Yes, we do! We have gift cards available for purchase via our online store or by phone. If you would like us to mail a gift card to your recipient, let us know and we can do so for $1 extra (this fee covers an envelope and postage). I have a question that isn't listed on your FAQ. We are more than happy to help answer any questions. Your feedback is important to us, whether you'd like to tell us we did good or if you had a not-so-good experience. Please let us know so that we can improve our operations. Contact us ! COMMUNITY OUR STORY Contact us follow us on instagram!

Thai Restaurant | Lao Restaurant in Milwaukee | Read about Sweet Basil's sustainability efforts. The Thai & Lao Street Eats restaurant promotes the use of compostable, recyclable, or biodegradable containers and materials in their food packaging. SWEET BASIL'S COMMUNITY PLAN Our pledge and commitment to our neighborhood and community. what we are doing to help our community Feeding the Hungry Donating eligible food supplies to charities, shelters, food drives, and the community Sweet Basil gives away free entrees to families in need. If you or someone you know is in need of a hot meal, please email our program manager, Victoria, at sweetbasilmke@gmail.com . Quarterly Donations to Causes & Charities Sweet Basil has donated to many charitable organizations since we've opened including the Milwaukee Rescue Mission, Hunger Task Force, and more. We will continue to donate a portion of our sales to local charities and organizations as long as we can sustain it. Donations to community fundraisers and local events Locally Sourced Ingredients Whenever possible, we will choose locally sourced produce, meats, and ingredients to support local vendors and reduce our carbon footprint. Sweet Basil's Susainability Plan what we are doing to help the planet Eco-Friendly Disposables : At this moment, 91% of all our takeout containers and materials are either compostable, biodegradable or recyclable, including: Our utensils Sauce cups Kraft takeout boxes Clamshells Banana leaves that line our containers Bamboo chopsticks Platter trays and lids Soup containers Napkins Paper bags Drink cups Improve Our Energy Efficiency Installation and utilization of a programmable thermostat Start-up and shut-down schedules for equipment to reduce the energy drain of kitchen equipment Greener Routine Promoting reusable water bottles within our team and staff, eliminating the need for single-use water bottles Sweet Basil will also run seasonal monthly specials created using ingredients that would otherwise go to waste. We always have a little extra herbs, veggies and meat after prepping each week so these specials are our creative ways to use up the rest of those ingredients while they are fresh while reducing food waste! Promoting eco-friendly and sustainable practices in our every day operations and lives including composting, recycling, carpooling, utilizing reusable shopping bags or boxes for groceries, and more! what customers can do to help Help us reduce waste and conserve resources by: Skipping the plastic utensils When ordering take-out, you can skip the plastic utensils and opt to use your utensils at home is an easy way to reduce waste! It also elevates your takeout experience by recreating a dining experience at home. Letting us know preferences If you don't like onions or aren't the biggest fan of bean sprouts, let us know when you order! We can leave out certain ingredients, that way - you can enjoy your meal without having to pick through it and we reduce wasted food! Trying our monthly specials Check out our monthly specials and give them a try! These are dishes that we run for a limited time and created to use up extra ingredients while they are still fresh as part of our initiative to reduce food waste. Stay up to date on the programs we participate in so you can support . Like us on Facebook or follow us on Instagram to stay in the loop. PROGRAMS & PARTNERS: follow us on instagram!

Thai Restaurant | Lao Restaurant in Milwaukee | Job openings at Sweet Basil's. It's more than just a job, you become part of the family. Read about the job benefits. SWEET BASIL Career opportunities JOB LISTINGS AVAILABLE: Customer Care Specialist An individual in this position is someone who's great in fast-paced environments, is friendly and outgoing, loves working on a team but can also stay focused and keep on track when dinner service gets busy! This individual must be able to multi-task, stay organized, and able to problem-solve quickly while communicating effectively to their teammates. This position is responsible for all customer-facing tasks and front-of-house duties including: Greeting guests as they enter the restaurant Assisting customers with questions Answering phones Making recommendations based on the customer's preferences Taking orders in person or by phone Processing online orders Packing to-go orders, ensuring accuracy and speed Serving dine-in orders to customers seated at their tables Cleaning and sanitizing tables, condiment station, dining room and entryways, waiting area, the restrooms, and workstations Full training is provided Unpaid trials are available if you would like to shadow a current employee in this position to see if it would be a good fit for you Wash & Prep Room Specialist An individual in this position is someone who has an affinity for organizing, great at planning ahead, works well in fast-paced environments, able to handle physical labor and heavy lifting, and is able to not only listen to instructions but take initiative to get things done when it's game time during busy dinner services. This position is responsible for: Preparing all meats, vegetables, sauces, and dishes for dinner service Assists with inventory tracking and ordering, receiving and storage Ensuring that all kitchen, prep room, and back of house surfaces and storage maintain a standard level of cleanliness at all times Organizing and cleaning the walk-in freezer and walk-in cooler Keeping track of and ordering cleaning supplies as needed Mopping, managing garbage and trash removal Supports the kitchen team, as needed Supports the dishwashing station, when they need additional support during busy din ner services Learn, understand and practice food safety protocols. Ensure that food safety protocols are being utilized by everyone involved in the preparation of food . Food Safety training courses are available and we will pay for your training to earn a certificate! Full training is provided Unpaid trials are available if you would like to shadow a current employee in this position to see if it would be a good fit for you Dishwasher An individual in this position is someone who likes a routine, can work well in fast-paced environments, able to handle physical labor and heavy lifting, and is able to not only listen to instructions but take initiative to get things done when it's game time during busy dinner services. This position is responsible for: Washing all dishes, containers, food prep accessories, woks, pots, pans, and more Maintaining an organized and clean work station, uphold a high standard of cleanliness Ensuring that all items are cleaned properly, sanitized Ensuring that all kitchen, prep room, and back of house surfaces and storage maintain a standard level of cleanliness at all times Organizing and cleaning the walk-in freezer and walk-in cooler Learn, understand and practice food safety protocols. Ensure that food safety protocols are being utilized by everyone involved in the preparation of food . Food Safety training courses are available and we will pay for your training to earn a certificate! Full training is provided Unpaid trials are available if you would like to shadow a current employee in this position to see if it would be a good fit for you HOURS AND PAY: General hours are 2pm to 9pm, Tuesday through Saturday Employees may be required to work Sundays and Mondays for routine deep cleaning days and other team projects Up to 40 hours per week but hours are flexible. You can be part time or have more hours when needed. All positions make anywhere from $15-$22 per hour (with tips) depending on the hours and days worked BENEFITS INCLUDE: Mentoring - Our team of owners and managers are available to help with mentorship. Whether you are looking to learn new skills, build your resume, become a future business owner yourself, or have an entrepreneurial spirit, we can help with your goals. Flexibility - Since we are a small, family-owned business - you become a part of the family when you join us. Thus, we are always flexible when it comes to scheduling hours and days off. Free Meals - 1 free meal per shift Holiday Bonuses - End of year bonuses are available Travel - Sweet Basil hosts family & employee trips and outings multiple times a year. You will have the option to take part in these events. Room to Move Up or Grow - There's always room to move up or grow into other positions, we are even willing to create new positions if there is a need for it Other Employer-Sponsored Benefits: Skills classes and certifications, ergonomic work shoes, work uniform, reusable water bottles, training, job supplies are all covered. Retirement Account - Traditional or Roth account set up! HOW TO APPLY Send resumes to sweetbasilmke@gmail.com to get started! If you qualify, we will reach out and set up an interview with you. If you're interested in an unpaid trial, let us know in your email or interview! An unpaid trial is a day where you can shadow a current employee with no commitment. We've found these to be really helpful for potential candidates to experience what the job really requires first hand. Unpaid trials are also helpful for our business because we want our team to feel like they want to be here every day, even when it's hard. If you decide it's not for you, that's okay! We'd rather know before we officially fill the position. MORE RES OURCES: Like us on Facebook or follow us on Instagram to stay in the loop. Read our story or what we are doing to help the community . follow us on instagram!

Reasonably priced catering in Milwaukee, WI - Enjoy your favorite Thai and Lao food at your gathering or event. Contact us via email to start. SWEET BASIL CATERING Sweet Basil offers catering for events of any size! Create a culinary adventure for your guests with a variety of colorful Thai and Lao food for your next gathering. Choose from the menu below or we can help plan a custom menu. Email us at sweetbasilmke@gmail.com for a quote! **Please read!** Catering order minimum: at least 2 trays and 48 hour minimum notice. Prices listed do not include taxes or fees. Pre-payment in advance required to lock in your event date. An 18 % gratuity is automatically applied to ALL catering orders. We do offer different service levels that you can choose from: Pick Up - you can pick up your catering order! Delivery Only - we drop off your order for a delivery fee. Set Up Service - we deliver and set up your order for an additional fee. This service depends on staff availability. Wire chafing stands and glass beverage dispensers are available for rent and must be returned to Sweet Basil MKE. Serving utensils, burners for stands, plates, napkins are all available for purchase and can be added to your catering order. These items are all optional. Please contact us directly via EMAIL to start on your catering order. Catering orders must be confirmed by a manager to ensure the kitchen can accommodate your desired date. Consuming raw or under-cooked meats, poultry and seafood may increase your risk of food-borne illness. Pricing subject to change without notice.

Reasonably priced catering in Milwaukee, WI - Enjoy your favorite Thai and Lao food at your gathering or event. Contact us via email to start. our services We offer catering with delivery for large groups and events within 5 miles of Franklin, WI. Let us know what size group you are looking to feed, date needed, and we can let you know availability then help build a game plan with you for your event. Catering MENU Our catering menu makes it easy for you to plan your catering order. The entrees on this menu are selected because we believe they are the best entrees for serving large groups while still retaining their optimum flavor during transport. See Catering Menu inquire for catering For catering inquiries, please fill out this form so that we can get a better idea on where to start. Our family will then reach out to you to help you start the quoting and planning process. See Catering Form

Privacy Policy About this policy Sweet Basil MKE, LLC is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and includes the information collected when: you use our website www.sweetbasilmke.com or sweetbasilmke.smartonlineorder.com you make an online order on our website you make an inquiry on our website you are interested in working with us Definition of Personal Data Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our site. By providing your personal data, you agree that we can use your personal data in accordance with this policy. Ensure you understand this policy in its entirety and take your time to read it. Who are we? Sweet Basil MKE is a restaurant/venue based in Franklin, WI. Our registered address is: 6509B S 27th Street, Franklin, WI 53132 How do we collect information from you? We collect information from you: when you make an online order when you visit our restaurant (preferences, allergies etc.) when you visit our social media pages make an inquiry when you sign up to marketing emails What type of information is collected from you? You may be asked to submit personal information about yourself when you make a booking or online order. We will collect this information so we can fulfill your online order request for pick up or a booking request so that you may dine at our venue. When you make an online order or booking: Sweet Basil MKE collects information such as: title name e-mail phone number date of birth online order and order history home or work address other personal information you may provide to us payment information such as payment card details, financial account information and billing information taken for deposits, ticketing, or holding credit card information for use in the case of no-shows (where applicable) phone number e-mail company name dietary requests marketing preferences (whether you opt-in or opt-out) When you dine at Sweet Basil MKE: marketing responses (where applicable) survey responses current and past restaurant order details When you access our sites: There is “Device Information” about your computer hardware and software that is automatically collected by Sweet Basil MKE. This information can include: device type (e.g. mobile, computer, laptop, tablet) cookies operating system IP address browser type browser information (e.g., type, language, and history) domain names access times settings referring website addresses Geo-location of your computer or mobile device other data about your device to provide the services as otherwise described in this policy. Location information: If you use our website, we may receive your generic location (such as city or neighborhood). Careers: You may submit your CV if you’re interested in working for us to (EMAIL). This information may include: personal details employment details education salary history other relevant details We will use this information to assess your application. We may also keep it in our records for future reference. Please get in contact if you would no longer like us to hold your records at sweetbasilmke@gmail.com How is your information used? Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping Send you service emails (online order confirmation, booking confirmation and post-dining feedback) Improve our products and services Send marketing communications if you have opted in to receive them We may use the information to customize the website according to your interests Offer and provide products and services to you Process and collect payments for goods and services Communicate about, and administer your participation in, special events, programs, rewards, surveys, contests, sweepstakes, and other offers or promotions Send information to others if you ask us to do so Respond to and communicate with you about your requests, concerns, questions, and comments Operate, evaluate and improve our business Perform data analyses Protect against, identify and prevent fraud and other criminal activity, claims and other liabilities Comply with and enforce applicable legal requirements, relevant industry standards and our policies. For example, we may use the information you provide when you complete an online order, transaction, or reservation. When you sign up to our newsletter or online ordering site, we may also use that information to contact you with news and special offers To the extent permitted by applicable law and with your consent where required, we also use information collected through automated means for purposes such as (i) customizing our users’ visits to our Site, (ii) delivering content (including advertising) tailored to our users’ interests and the manner in which our users browse our Site, and (iii) managing our Site and other aspects of our business. To the extent permitted by applicable law, we also may use this information to provide you with ads about our products when you browse this and other websites Who has access to your information? We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation. We will only share your information with companies, if necessary, to deliver services on our behalf. For example, service providers, third-party payment processors, and other third parties to provide our Sites and fulfil your requests, and as otherwise consented to by you or as permitted by applicable law. Third parties (including but not limited to Wix.com, Google, Google Ads, Clover, Smart Online Order) whose content appears on our Site may use third-party Cookies, as detailed below. Please refer to ‘Use of Cookies’ for more information on controlling Cookies. Please note that we do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties. You may choose to restrict the collection or use of your personal information at any point. Please refer to the Your Choices section of this Privacy Policy for details. How and where do we store data? We only keep your personal data for as long as we need to in order to use it as described in this privacy policy, and/or for as long as we have your permission to keep it. Order information: when you place an order for good and services, we retain that information for a minimum period of six years following the end of the financial year in which you placed your order, in accordance with our legal obligation to keep records for tax purposes. Correspondence and inquiries: when you make an inquiry or contact us by email, social media message, or via our contact form, we will retain your information for as long as it takes to respond and resolve your inquiry, and for two further years, after which point, we may delete your information. Mailing list: we retain the information you used to sign up for our newsletter for as long as you remain subscribed (i.e. you do not unsubscribe) or if we decide to cancel our newsletter service, whichever occurs first. For online orders taken through SmartOnlineOrder, Zaytech Software Co., and/or Clover software, your data will be retained for as long as required by the purpose they have been collected for. Profiling We may analyze your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. Your choices We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes unless you have expressly permitted us to. Furthermore, you can change your marketing preferences at any time by contacting us by email at sweetbasilmke@gmail.com You have a right to request a copy of the personal information that Asian Bistro Dba Sweet Basil holds about you and have any inaccuracies corrected. Any such requests should be made to this email address: sweetbasilmke@gmail.com You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Deletion of your data may impact your services. Compliance with Laws We may disclose your Personal Information and other information to third parties, including governmental authorities, to comply with any applicable law, regulation, legal process, or enforceable governmental request, or if we believe in good faith that such disclosure is necessary to protect against harm to the rights, property or safety of Asian Bistro Dba Sweet Basil, our customers, or the public as required or permitted by law (especially in emergency situations). Security Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our Site. Use of ‘cookies’ Like many other websites, we use cookies. We use them to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server which allows the website to recognize you when you visit. Cookies only collect data about browsing actions and patterns, and do not identify you as an individual. We use cookies for the following purposes: Authentication, personalization and security: cookies help us verify your account and device and determine when you log in, so we can make it easier for you to access the services and provide the appropriate experiences and features. We also use cookies to help prevent fraudulent use of login credentials. Performance and analytics: cookies help us analyze how the services are being accessed and used, and enable us to track the performance of the services. For example, we use cookies to determine if you viewed a page or opened an email. This helps us provide you with information that you find interesting. We also use cookies to provide insights regarding your End Users and your sites’ performance, such as page views, conversion rates, device information, visitor IP addresses, and referral sites. Third Parties: Third Party services may use cookies to help you sign into their services from our services. We also may use third-party cookies, such as Google Analytics, to assist with analyzing performance. Any third-party cookie usage is governed by the privacy policy of the third party placing the cookie. Opting Out: You can set your browser to not accept cookies, but this may limit your ability to use the services. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them. What happens if our business changes hands? We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part. The new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by us. In the event that any of your data is to be transferred in such a manner, you will (NOT) be contacted in advance and informed of the changes. (When contacted you will (NOT, HOWEVER,) be given the choice to have your data deleted or withheld from the new owner or controller.) Restaurant groups We may share your information (such as meal or seating preferences and special occasions) with other restaurants in the same restaurant group. This is to enhance the hospitality experience that we (the restaurant group) provide you when you dine with us (such as, trying to seat you by a window, if you previously expressed a preference for window seating) (“customized service”) and to improve our table and shift planning. In addition to providing you with more customized service, we may, as permitted by applicable law, share your information with our restaurant affiliates to support operations, such as to perform analytics, tailor marketing to you, support a loyalty program that you have chosen to participate in, and improve services. For more information, please feel free to contact us at: sweetbasilmke@gmail.com Changes to this statement Sweet Basil MKE will occasionally update this Privacy Policy to reflect company and customer feedback. Sweet Basil MKE encourages you to periodically review this statement to be informed of how Sweet Basil MKE is protecting your information. This policy was last updated in January 2022. Contact Information Sweet Basil MKE, LLC welcomes your comments regarding this Privacy Policy. If you believe that Sweet Basil MKE has not adhered to this Privacy Policy, please contact Sweet Basil MKE at sweetbasilmke@gmail.com . We will aim to use commercially reasonable efforts to promptly determine and remedy the problem.

Thai food in Milwaukee | Thai Restaurant | Lao Restaurant - Sweet Basil is a quick-casual Asian restaurant serving up Thai & Laotian small plates, noodles, rice dishes, noodle soups, and Asian fusion dishes in Milwaukee, WI. MENU Hi! We're glad you found us. 🍴 For Dine-In : check out our menu , place your orders at the register, then take a seat at any available table. We'll bring your food out to you. There's also a condiment station with sauces, water, utensils and napkins. We highly recommend coming between 3pm-5pm for the best availability. 🏃 Carry-Out : Orders can be placed in advance via online ordering or by phone. Orders can also be placed at the register for take out but we highly recommend ordering ahead to avoid wait times. There is also a waiting area at the front of the restaurant. 📈 Wait times for both dine-in and pick-up may exceed an hour, especially on weekends and prime dinner times . This is normal for our small restaurant with many customers happily waiting! Due to high volume orders, we process 1 order every 3 minutes. Please plan accordingly. 😊 📢 If you have any issues , please reach out to us directly so that we can make it right and learn. It's too common in our industry for people to resort to writing bad restaurant reviews without talking to someone first. We believe in building connections in our community. This is our family's livelihood and you become a part of our family when you dine with us. But we are humans, we will make mistakes - and that's okay. Let us know! We are more than happy to listen, find a resolution with you and improve our operations. If you have any questions about the menu or how this works, our family and team are ready to assist you. Just look for anyone in a bright green Sweet Basil shirt or hoodie or send us a message. See you all soon! Log In About Sweet Basil Looking for something fresh and different in Milwaukee? We are serving up Thai & Laotian street eats like skewers, noodles, rice dishes, curry, soups, and grilled meats reminiscent of the markets in Thailand and Laos. There are traditional items on the menu as a homage to the classics along with new Asian-American fusion ideas. All of our ingredients are personally selected to ensure quality . The meat we bring in comes from high-standard, reputable sources . We reject and replace any vegetables that look questionable. All of our dishes are made fresh as soon as you order. Our menu may change seasonally, with specials also posted to our social media (see links below). Thank you for supporting a small, family-owned and operated business . We also thank you for your patience as wait times may exceed over an hour, especially on Fridays and Saturdays. This is normal, please plan accordingly. - The Sweet Basil Family FAQ PAGE OUR STORY Contact us follow us on instagram!

Thai food in Milwaukee | Lao food in Milwaukee - Sweet Basil's full menu with descriptions and pricing. Thai & Laotian street eats, noodles, rice dishes, fried rice, noodle soups, and curries. Follow us on instagram Street Eats Family-Style Platters Thai Curries Fried Rice Noodles Soups Desserts Curated and crafted to include all of our favorites. The street eats that remind us of Thailand and Laos, the dishes that we would make at home when surrounded by family, and a few fusion dishes with a modern twist! All our Entrees (Curries, Fried Riced, Noodles, Soups, and Entree Specials) can be customized to your liking (scale of 1 to 5). Wait times may exceed an hour or more, especially on Fridays and Saturdays. Please plan accordingly. Time slots fill up fast, we recommend ordering early so you can have your desired time slot. Each order is made FRESH, in the order it was received. Some delays are absolutely normal . Bullying our staff due to wait times will not be tolerated. JUMP TO: Street Eats | Family-Style Platters | Thai Curries | Fried Rice | Noodles | Soups | Desserts | Beverages PDF MENU Beverages Beer and Wine Consuming raw or under-cooked meats, poultry and seafood may increase your risk of food-borne illness. Pricing subject to change without notice.

Terms and Conditions Welcome to Sweet Basil MKE's website! By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before placing an order or using our services. If you do not agree to these terms, you may not use our website. 1. General Overview This website is operated by Sweet Basil MKE, a family-owned restaurant and e-commerce store. Throughout the site, the terms "we," "us," and "our" refer to Sweet Basil MKE. By visiting our website, purchasing merchandise, or placing food orders, you engage in our "Service" and agree to be bound by the following terms. These Terms apply to all users of the site, including but not limited to browsers, customers, and merchants. Sweet Basil MKE reserves the right to update, modify, or replace any part of these Terms without prior notice. It is your responsibility to check this page periodically for updates. 2. E-Commerce Terms Product Descriptions We strive to provide accurate descriptions of all merchandise on our website. However, we do not guarantee that product descriptions, images, or other content are free of errors, complete, or up to date. If a product you receive is not as described, you may return it in accordance with our Return Policy. Pricing All prices listed on our website are in USD and are subject to change without notice. Sales tax will be added where applicable. We reserve the right to modify prices or cancel orders at our discretion. Payment We accept all major credit cards and other secure payment methods listed on our website. By placing an order, you confirm that the payment information you provide is accurate and that you are authorized to use the payment method. Order Fulfillment Orders placed through our e-commerce store are subject to availability. If an item is out of stock, we will notify you as soon as possible and provide options for substitution, backordering, or a refund. Shipping We ship within the United States only. Shipping costs will be calculated and displayed at checkout. Delivery times are estimates and may vary due to factors outside our control. Sweet Basil MKE is not responsible for shipping delays once the order has been dispatched. 3. Online Food Orders Order Accuracy Please review your food order carefully before submitting it. Sweet Basil MKE is not responsible for incorrect orders resulting from customer input errors. If you notice an issue with your order, contact us immediately at sweetbasilmke@gmail.com or by calling 414-301-4126. Order Pickup All food orders are for pickup only unless otherwise specified. Please ensure you arrive at the specified pickup time to maintain the quality of your meal. Orders not picked up within a reasonable timeframe may not qualify for refunds or replacements. Wait times can exceed up to over an hour, especially during peak dining hours and weekends. Delays beyond your scheduled pickup time are normal. Please plan accordingly. Mistreatment of our staff for any reason will not be tolerated. We reserve the right to cancel orders for any reason at all, especially if aggressive behavior is directed at our team members. You may be banned from ordering again and removed from the premises if your actions are deemed harmful to the staff, other customers, or for any reason. Modifications and Cancellations When placing an order online, any custom modifiers in the order notes or Special Instructions notes will be charged accordingly upon pick up. Food orders cannot be modified or canceled once they are prepared. If you need to make changes, please contact us as soon as possible, and we will do our best to accommodate your request. Food Quality While we take every precaution to ensure the quality and freshness of our food, Sweet Basil MKE is not liable for issues arising from delays in pickup or improper handling after the order leaves our premises. 4. Returns, Exchanges, and Refunds Merchandise Our e-commerce store offers a flexible Return Policy for eligible merchandise. For details, please refer to our Return Policy. Food Orders Due to the perishable nature of our food, we are unable to accept returns or offer refunds once the order has been picked up, except in cases where the issue was caused by Sweet Basil MKE (e.g., incorrect or missing items). If you experience a problem with your food order, please contact us immediately so we can resolve the issue and listen to what happened so that we can improve our operations moving forward. 5. User Conduct By using our website, you agree not to: Engage in fraudulent activities or provide false information. Interfere with or disrupt the functionality of the website. Attempt to access unauthorized areas of the website or its servers. Use the website for any unlawful or prohibited activities. Sweet Basil MKE reserves the right to terminate or restrict access to our website if we believe these Terms have been violated. 6. Limitation of Liability Sweet Basil MKE is not liable for any direct, indirect, incidental, or consequential damages resulting from: Use of our website, products, or services. Delays or errors in food orders or merchandise delivery. Any technical issues or interruptions in website functionality. 7. Privacy Policy Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your personal information. 8. Intellectual Property All content on this website, including but not limited to text, images, logos, and design, is the property of Sweet Basil MKE and is protected by intellectual property laws. You may not reproduce, distribute, or use our content without express written permission. 9. Governing Law These Terms and Conditions are governed by the laws of the State of Wisconsin. Any disputes arising from these Terms shall be resolved in the courts of Milwaukee, Wisconsin. 10. Contact Information For questions or concerns about these Terms and Conditions, please contact us at: Sweet Basil MKE sweetbasilmke@gmail.com 414-301-4126