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- Location & Hours | Sweet Basil MKE | Milwaukee, WI
Thai food in Milwaukee | Thai Restaurant | Lao food in Milwaukee Our hours & address Your favorite place for Thai & Laotian street eats, offering online order pick-up and quick casual dine-in. College Plaza 6509B S. 27th Street, Franklin, WI 53132 Sunday Monday Tuesday Wednesday Thursday Friday Saturday Closed for prep Closed for prep Closed (off day) 3pm - 8 pm 3pm - 8 pm 3pm - 8 pm 3pm - 8 pm hours subject to change if sold out early! Contact US Tel: 414-301-4126 Email: sweetbasilmke@gmail.com Have questions for us? Contact us below. For catering inquiries, click here instead . Success! Message sent. We will respond as soon as we can! Send
- Thai Food & Lao Food | Sweet Basil MKE | Milwaukee, WI
Thai food in Milwaukee | Thai Restaurant | Lao Restaurant - Sweet Basil is a quick-casual Asian restaurant serving up Thai & Laotian small plates, noodles, rice dishes, noodle soups, and Asian fusion dishes in Milwaukee, WI. MENU Hi! We're glad you found us. 🍴 For Dine-In : check out our menu , place your orders at the register, then take a seat at any available table. We'll bring your food out to you. There's also a condiment station with sauces, water, utensils and napkins. We highly recommend coming between 3pm-5pm for the best availability. 🏃 Carry-Out : Orders can be placed in advance via online ordering or by phone. Orders can also be placed at the register for take out but we highly recommend ordering ahead to avoid wait times. There is also a waiting area at the front of the restaurant. 📈 Wait times for both dine-in and pick-up may exceed an hour, especially on weekends and prime dinner times . This is normal for our small restaurant with many customers happily waiting! Due to high volume orders, we process 1 order every 3 minutes. Please plan accordingly. 😊 📢 If you have any issues , please reach out to us directly so that we can make it right and learn. It's too common in our industry for people to resort to writing bad restaurant reviews without talking to someone first. We believe in building connections in our community. This is our family's livelihood and you become a part of our family when you dine with us. But we are humans, we will make mistakes - and that's okay. Let us know! We are more than happy to listen, find a resolution with you and improve our operations. If you have any questions about the menu or how this works, our family and team are ready to assist you. Just look for anyone in a bright green Sweet Basil shirt or hoodie or send us a message. See you all soon! Log In About Sweet Basil Looking for something fresh and different in Milwaukee? We are serving up Thai & Laotian street eats like skewers, noodles, rice dishes, curry, soups, and grilled meats reminiscent of the markets in Thailand and Laos. There are traditional items on the menu as a homage to the classics along with new Asian-American fusion ideas. All of our ingredients are personally selected to ensure quality . The meat we bring in comes from high-standard, reputable sources . We reject and replace any vegetables that look questionable. All of our dishes are made fresh as soon as you order. Our menu may change seasonally, with specials also posted to our social media (see links below). Thank you for supporting a small, family-owned and operated business . We also thank you for your patience as wait times may exceed over an hour, especially on Fridays and Saturdays. This is normal, please plan accordingly. - The Sweet Basil Family FAQ PAGE OUR STORY Contact us follow us on instagram! Load more
- Menus | Sweet Basil | Milwaukee, WI
Thai food in Milwaukee | Lao food in Milwaukee - Sweet Basil's full menu with descriptions and pricing. Thai & Laotian street eats, noodles, rice dishes, fried rice, noodle soups, and curries. Street Eats Family-Style Platters Thai Curries Fried Rice Noodles Soups Desserts Curated and crafted to include all of our favorites. The street eats that remind us of Thailand and Laos, the dishes that we would make at home when surrounded by family, and a few fusion dishes with a modern twist! All our Entrees (Curries, Fried Riced, Noodles, Soups, and Entree Specials) can be customized to your liking (scale of 1 to 5). Wait times may exceed an hour or more, especially on Fridays and Saturdays. Please plan accordingly. Time slots fill up fast, we recommend ordering early so you can have your desired time slot. Each order is made FRESH, in the order it was received. Some delays are absolutely normal . Bullying our staff due to wait times will not be tolerated. JUMP TO: Street Eats | Family-Style Platters | Thai Curries | Fried Rice | Noodles | Soups | Desserts | Beverages PDF MENU Beverages Beer and Wine Consuming raw or under-cooked meats, poultry and seafood may increase your risk of food-borne illness. Pricing subject to change without notice.
- Catering | Sweet Basil Thai & Lao Food - Milwaukee, WI
Reasonably priced catering in Milwaukee, WI - Enjoy your favorite Thai and Lao food at your gathering or event. Contact us via email to start. our services We offer catering with delivery for large groups and events within 5 miles of Franklin, WI. Let us know what size group you are looking to feed, date needed, and we can let you know availability then help build a game plan with you for your event. Catering MENU Our catering menu makes it easy for you to plan your catering order. The entrees on this menu are selected because we believe they are the best entrees for serving large groups while still retaining their optimum flavor during transport. See Catering Menu inquire for catering For catering inquiries, please fill out this form so that we can get a better idea on where to start. Our family will then reach out to you to help you start the quoting and planning process. See Catering Form
- Awards, Accolades & Press | Sweet Basil Thai & Lao Food - Milwaukee, WI
Sweet Basil in the press! Articles, newspaper, magazines talking about Sweet Basil | Thai Food in Milwaukee, WI - Lao Food in Milwaukee sweet basil's awards, accolades & press We're really proud of the honors, articles, and amazing words written by these various publications. We want to share it with you all since you're family, too. Kind of like our own virtual fridge to display all of our proud work. - The Sweet Basil Family DOMINIC THE FOOD REVIEWER'S TOP FIVE RESTAURANTS IN 2022 Sweet Basil ranks on the list of Dominic the Food Reviewer's TOP 5 RESTAURANTS OF 2022 featured on OnMilwaukee.com! SEE THE TOP 5 yelp "TOP 50 PLACES TO EAT IN MILWAUKEE" Featured at #18, Sweet Basil MKE makes it onto Yelp's list of top places to eat in Milwaukee. Among the list are many of Milwaukee's best restaurants and hidden gems. SEE THE FULL LIST dominic the food reviewer "...one of the hottest spots for Lao and Thai street food in the area." READ THE REVIEW milwaukee magazine "...home to some of Milwaukee's best asian fusion dishes." Ann Christenson of Milwaukee Magazine highlights how Sweet Basil is redefining Southeast Asian cuisine in the August 2021 issue. READ ARTICLE THRILLEST BEST RESTAURANTS IN MILWAUKEE Sweet Basil makes it onto Thrillist's list for Best Restaurants in Milwaukee / Where to Eat in Milwaukee Right Now, among other amazing Milwaukee restaurants. READ AT THRILLIST.COM mILWAUKEE jOURNAL sENTINEL "BEST Milwaukee-AREA TAKEOUT i HAD ALL WEEK." See which dish dining critic, Carol Deptolla, features in her list of Best Milwaukee-Area takeout. READ AT JSONLINE.COM MKE LIFESTYLE MAGAZINE DISH OF THE MONTH Sweet Basil's Executive Chef, Kenneth Sithy, and Sous Chef, Bee Praseutsack, are featured in the August 2020 edition. Their dish, Pad Garpow, is deemed Dish of the Month. READ AT MKELIFESTYLE.COM onmilwaukee "Lao street food in the time of covid-19: a story of bravery, joy & delicioiusness" Sweet Basil Co-Founder, Victoria Sithy, is featured in the FoodCrust Podcast alongside foodies, Lori Fredrich and Matt Mueller. READ AT ONMILWAUKEE.COM onmilwaukee "AGAINST ALL OdDS, SWEET BASIL OPENS ITS DOORS DURING CORONAVIRUS PANDEMIC" OnMilwaukee's Senior Writer, Lori Fredrich, highlights the story behind Sweet Basil's challenging grand opening. READ AT ONMILWAUKEE.COM milwaukee journal sentinel "sweet basils' opening night in franklin during coronavirus surprised everyone" Dining critic, Carol Deptolla, interviews Co-Founder, Victoria Sithy, about the Sweet Basil's push to open despite pandemic worries and the unexpected sell-out. READ AT JSONLINE.COM shepherd express "...the family owners have hearts as big as their portions of delicious food." Milwaukee writer, professional chef, caterer and cookbook author Alisa Malavenda highlights her favorites READ ARTICLE
- SapSap x Sweet Basil Pop-Up Event | Milwaukee Thai & Laotian Food
sweetbasil mke Apparel & Merch! We're launching the store soon. Sign up below for updates ! INSPIRED BY OUR TEAM Inspired by our employee's bright, iconic branded shirts and hoodies, so many of you have asked for customer apparel. For the first time EVER , Sweet Basil is launching the first edition run of our apparel for customers. Join the SB Fam. Rep the community. Support a small business. Win. Win. And win! COMMUNITY COLORS Today, our team still wears the signature Sweet Basil green color as their work uniforms today. This is so that our customers know who to go to with questions, feedback or concerns. Because of this, and to avoid confusion in the store, we will not be able to offer that color for sale. We do apologize but hope that you will love the additional colors offered - which are new colors designed JUST for customers. join the sb fam Never miss out on new menu items, specials, family updates, restaurant hours, new merch & more! First name Last name Birthday Day Month Month Year Email* Subscribe Heck yes, I want to sign up for email updates. * The store is closed for maintenance peace of mind At Sweet Basil, we want you to love our branded apparel and merchandise as much as you love our food! If you’re not completely satisfied with your order, we’re here to help with our customer-focused Return, Exchange, and Refund Policy . Returns You can return items within 30 days. Unfortunately, we cannot accept past that. Exchanges If you need a different size or color, we're happy to exchange within 30 days Refunds Refunds are available for approved returns and damaged or defective items
- Terms and Conditions | Sweet Basil MKE
Terms and Conditions Welcome to Sweet Basil MKE's website! By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before placing an order or using our services. If you do not agree to these terms, you may not use our website. 1. General Overview This website is operated by Sweet Basil MKE, a family-owned restaurant and e-commerce store. Throughout the site, the terms "we," "us," and "our" refer to Sweet Basil MKE. By visiting our website, purchasing merchandise, or placing food orders, you engage in our "Service" and agree to be bound by the following terms. These Terms apply to all users of the site, including but not limited to browsers, customers, and merchants. Sweet Basil MKE reserves the right to update, modify, or replace any part of these Terms without prior notice. It is your responsibility to check this page periodically for updates. 2. E-Commerce Terms Product Descriptions We strive to provide accurate descriptions of all merchandise on our website. However, we do not guarantee that product descriptions, images, or other content are free of errors, complete, or up to date. If a product you receive is not as described, you may return it in accordance with our Return Policy. Pricing All prices listed on our website are in USD and are subject to change without notice. Sales tax will be added where applicable. We reserve the right to modify prices or cancel orders at our discretion. Payment We accept all major credit cards and other secure payment methods listed on our website. By placing an order, you confirm that the payment information you provide is accurate and that you are authorized to use the payment method. Order Fulfillment Orders placed through our e-commerce store are subject to availability. If an item is out of stock, we will notify you as soon as possible and provide options for substitution, backordering, or a refund. Shipping We ship within the United States only. Shipping costs will be calculated and displayed at checkout. Delivery times are estimates and may vary due to factors outside our control. Sweet Basil MKE is not responsible for shipping delays once the order has been dispatched. 3. Online Food Orders Order Accuracy Please review your food order carefully before submitting it. Sweet Basil MKE is not responsible for incorrect orders resulting from customer input errors. If you notice an issue with your order, contact us immediately at sweetbasilmke@gmail.com or by calling 414-301-4126. Order Pickup All food orders are for pickup only unless otherwise specified. Please ensure you arrive at the specified pickup time to maintain the quality of your meal. Orders not picked up within a reasonable timeframe may not qualify for refunds or replacements. Wait times can exceed up to over an hour, especially during peak dining hours and weekends. Delays beyond your scheduled pickup time are normal. Please plan accordingly. Mistreatment of our staff for any reason will not be tolerated. We reserve the right to cancel orders for any reason at all, especially if aggressive behavior is directed at our team members. You may be banned from ordering again and removed from the premises if your actions are deemed harmful to the staff, other customers, or for any reason. Modifications and Cancellations When placing an order online, any custom modifiers in the order notes or Special Instructions notes will be charged accordingly upon pick up. Food orders cannot be modified or canceled once they are prepared. If you need to make changes, please contact us as soon as possible, and we will do our best to accommodate your request. Food Quality While we take every precaution to ensure the quality and freshness of our food, Sweet Basil MKE is not liable for issues arising from delays in pickup or improper handling after the order leaves our premises. 4. Returns, Exchanges, and Refunds Merchandise Our e-commerce store offers a flexible Return Policy for eligible merchandise. For details, please refer to our Return Policy. Food Orders Due to the perishable nature of our food, we are unable to accept returns or offer refunds once the order has been picked up, except in cases where the issue was caused by Sweet Basil MKE (e.g., incorrect or missing items). If you experience a problem with your food order, please contact us immediately so we can resolve the issue and listen to what happened so that we can improve our operations moving forward. 5. User Conduct By using our website, you agree not to: Engage in fraudulent activities or provide false information. Interfere with or disrupt the functionality of the website. Attempt to access unauthorized areas of the website or its servers. Use the website for any unlawful or prohibited activities. Sweet Basil MKE reserves the right to terminate or restrict access to our website if we believe these Terms have been violated. 6. Limitation of Liability Sweet Basil MKE is not liable for any direct, indirect, incidental, or consequential damages resulting from: Use of our website, products, or services. Delays or errors in food orders or merchandise delivery. Any technical issues or interruptions in website functionality. 7. Privacy Policy Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your personal information. 8. Intellectual Property All content on this website, including but not limited to text, images, logos, and design, is the property of Sweet Basil MKE and is protected by intellectual property laws. You may not reproduce, distribute, or use our content without express written permission. 9. Governing Law These Terms and Conditions are governed by the laws of the State of Wisconsin. Any disputes arising from these Terms shall be resolved in the courts of Milwaukee, Wisconsin. 10. Contact Information For questions or concerns about these Terms and Conditions, please contact us at: Sweet Basil MKE sweetbasilmke@gmail.com 414-301-4126
- Apparel Return Policy | Sweet Basil MKE
Sweet Basil MKE's policy on returns, exchanges and refunds on community apparel and branded merchandise. apparel and merchandise Return Policy At Sweet Basil, we want you to love our branded apparel and merchandise as much as you love our food! If you’re not completely satisfied with your order, we’re here to help. Please review our policy below: Returns Timeframe: You can return items within 30 days of receiving your order. Unfortunately, we cannot accept returns after 30 days. Condition: Items must be unworn, unwashed, and in their original condition with stickers attached (if applicable). Non-Returnable Items: Please note that stickers, gift cards, and custom-made or personalized items are non-returnable. Exchanges How to Exchange: If you need a different size, color, or item, we’re happy to exchange it for you! Simply contact us within 30 days, and we’ll help you get the right product. Stock Availability: Exchanges are subject to product availability. If your desired item is unavailable, we will process it as a return and issue a refund. Otherwise, there may be a longer wait time as we contact the manufacturer to restock. Refunds Eligibility: Refunds are available for returned items in original condition. Once we receive and inspect your return, we’ll notify you of the approval status. Processing Time: Approved refunds will be processed to your original payment method within 5-10 business days, depending on your bank, after we receive the item. Shipping Costs: Shipping fees are non-refundable unless the return is due to our error (e.g., incorrect or defective items). For exchanges, the customer is responsible for return shipping. How to Start a Return, Exchange, or Refund Contact Us: Email us at sweetbasilmke@gmail.com with "Apparel Return Request" in the subject title. In the body of the email, let us know the order number, item(s) you'd like to return/exchange, and explain the reason for the request. Prepare Your Item(s): Ensure the items meet the above conditions. Ship It Back: Send the item(s) to the address we provide. We recommend using a trackable shipping service. Issues with Your merchandise Order If your order arrives damaged, defective, or incorrect, please reach out to us immediately at sweetbasilmke@gmail.com with photos of the issue. We’ll resolve it quickly, either by replacement, exchange, or refund. Contact Us We’re here to help! For any questions about our return policy or your order, contact us at sweetbasilmke@gmail.com and be sure to use "Apparel" in the subject title so we can expedite your inquiry. Thank you for supporting our family here Sweet Basil MKE – we appreciate you as a member of our extended family and community!
- Order Issues | Sweet Basil | Milwaukee, WI
Have an issue with your order? We are happy to make it right, but you have to let us know immediately! Learn more here. have trouble getting through? We have time slots for all orders. The time slots are there so that we can accommodate an order every 3-5 minutes, from open to close. Lately, our time slots have been filling up as early as 6pm. If you are looking to improve your chances of getting an order at your desired time, we recommend placing your order online and in advance around 2-3pm. If placing your order by phone, call around 3pm. We have 2 phone lines and they may be tied up as we assist customers. If you cannot get through, please just wait 5 minutes and try again. We will try to accommodate as many orders as possible. Once all time slots are taken, we are unable to take anymore orders for that day. Thank you for your patience, understanding and support of a small family-owned business! let us make it right Contact us immediately if you have any concerns or problems with your order. Letting us know right away allows us to improve your experience and make it right for you. We can also use the direct feedback to improve our operations. We don't want you to feel like you can't tell us what happened. We are more than happy to fix your order and listen to you! Call Us Likewise, if you would prefer to have a dish customized - let us know! You can indicate if you would like a dish spicy; we use a 0 through 5 spice level, 5 being the spiciest. If you'd like to swap out onions for broccoli or if you'd just prefer to take the onions out, we would be glad to accommodate. This helps reduce food waste and lets you enjoy your meal without picking through what you don't like! - The Sweet Basil Family
- ORDER ONLINE | Sweet Basil MKE | Milwaukee, WI
Online ordering for Thai and Lao food in Milwaukee. Thai & Lao Restaurant | Sweet Basil Milwaukee Thai Street Eats Online Ordering You will be taken to our online ordering portal in just a moment. PLEASE READ THE FOLLOWING: Wait times can exceed up to over an hour, especially during peak dining hours and weekends. Please plan accordingly. Mistreatment of our staff for any reason will not be tolerated. We reserve the right to cancel orders for any reason at all, especially if aggressive behavior is directed at our team members. ALL online orders will be for inside pick up ! Come inside and let a team member know you are picking up. Have a seat in our waiting area if your order isn't ready yet. Reminder: some delays beyond your scheduled time is normal - we are not fast food! Your meal is being made to order using fresh ingredients. By ordering from Sweet Basil, you confirm that you have read and agree to the above: i'm ready to order
- About Our Story | Sweet Basil | Milwaukee, WI
Thai food in Milwaukee / Lao food in Milwaukee - Read about Sweet Basil's food philosophy and family values. Our philosophy Sweet Basil is family-owned and operated. And our philosophy is simple: Make everything from scratch and treat everyone like family. Our food We're serving up Thai & Laotian street eats reminiscent of the night markets in Thailand and we're doing things our way. The way we would serve these dishes in our kitchen at home. Sweet Basil offers a premium quick-casual experience for a Thai and Lao restaurant in Milwaukee. The menu is filled with Asian street foods, fresh Thai entrees, Lao dishes, and delicious Asian-Midwest fusion desserts along with vegan and gluten-free options for dine-in or carry-out. If you're looking for food cooked from the heart, you've found the right place! Our family Our family believes in fostering friendships in our neighborhoods. We're about leveraging profits to help people, giving back to our community, and feeding those who are in need of a hot meal. Our grandparents and parents immigrated to the US, with limited English and used food to bridge connections with their neighbors, coworkers, and anyone who needed it. We're carrying Grandpa's legacy through our hospitality and Grandma's recipes through our menu. We're doing things our way, as an homage to our grandparents, and invite you to join our family on this culinary journey. Click here to meet the family .
- Private Events | Sweet Basil MKE
Events AT sweet basil We can be rented for your event on Sundays! Birthdays, baby showers, rehearsal dinners, corporate events; we would love to be a place where you can host your memorable private events. Venue DETAILS Room Size: 700 SQ Feet Capacity: 28 seated, 60 standing Plus - Versatile seating configuration, removable furniture, open layout for dessert tables, buffets, etc. Download floor plan For private event inquiries, contact sweetbasilmke@gmail.com or fill out the contact form below! Success! Message received. Send