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A menu for our vegan friends craving Thai Street Eats, Laotian food, and vegan Chinese food classics in Milwaukee. Only at Sweet Basil MKE.

Is Sweet Basil open for dine-in? Does Sweet Basil have gluten-free options? Frequently asked questions about Sweet Basil MKE. FREQUENTLY ASKED QUESTIONS Is Sweet Basil MKE open for dine-in? Yes! 🍴 For Dine-In: check out our menu, place your orders at the register, then take a seat at any available table. We'll bring your food out to you. There's also a condiment station with sauces, water, utensils and napkins. We highly recommend coming during 3pm-5pm for the best availability. Estimated wait times for dine-in can range from 30 mins to 1 hour or more. We welcome your feedback, good or bad, so that we can improve. Just message us or call us directly. 🏃 Carry-Out: Orders can be placed in advance via online ordering or by phone. Orders can also be placed at the register for take out but we highly recommend ordering ahead to avoid wait times. There is also a carry-out waiting area at the front of the restaurant. If you have any issues, please reach out to us directly so that we can make it right for you and improve. If you have any questions about the menu or how this works, our family and team are ready to assist you. Just look for anyone in a bright green Sweet Basil shirt or hoodie or send us a message. See you all soon! What's the best way to place an order for Sweet Basil MKE? The best way to place an order is online in advance. Order slots can fill up fast so be sure to order early! You can click this link here to order online. I've never had Thai or Lao food before. Where do I start? We love folks who are looking to try different Asian cuisine! The most popular items on our menu for those looking to ease into something new are: Pad Thai noodles (Thai) - this dish is easy to eat and made with your choice of protein. The noodles are flavorful without being too overpowering and it's got shredded carrots and onions for crunch. Lemongrass Skewers or Beef Teriyaki (Thai) - these street eats are our most popular for those trying Asian street food for the first time! The Lemongrass skewers are great if you're a fan of grilled chicken and the beef teriyaki is marinated in a sweet teriyaki sauce. We only use the best cuts of meat. No weird cuts of meat, only quality stuff here. Family-Style Platter (Lao) - our platters are staples in Laotian family dinners. The meats and skewers are meant to be paired with our Jeow dipping sauces and sticky rice, which is rice that's steamed in a basket meant to be eaten with your hands. How long does an order take at Sweet Basil MKE? Wait times average about 20-30 minutes on weekdays, but can increase up to 1 hour or more during popular dining times like weekend dinners! We will always do our best to ensure your order gets done by the quoted time but we appreciate and thank you for your understanding if we take a little longer. We are not a fast food restaurant, we make every order fresh. No food sitting in warmers, no frozen pre-made entrees. Does Sweet Basil MKE deliver? We used to deliver but have temporarily stopped offering delivery services for now. We had a 5 mile radius for delivery, but many orders would be for outside of our delivery zone causing our delivery drivers to be gone for lengthy periods of time and creating delays in other deliveries. Until we can figure out a better way to enforce the delivery zone, we will stick to curbside for now. In the future, we may offer delivery again if conditions are right. Does Sweet Basil MKE partner with third-party delivery services like UberEats, GrubHub, DoorDash, or Postmates? We do not have a partnership with any third-party delivery services. Please contact us directly for orders. We have no control over the prices listed on the menus on those sites or apps and we have no control over how long the food will sit before it gets to you. The best way to get our food at optimal quality is to order directly through us. We have requested the removal of our logo and name from those listings. Does Sweet Basil offer Gluten-Free options? Yes, our chefs are very knowledgeable on the ingredients. There are gluten-free indicators on our menu to show which items can be made gluten-free. When ordering by phone, please let us know which items are meant to be made gluten-free. When ordering online, please select from the Gluten-Free Menu to the left of the screen. What about allergies? We can certainly accommodate allergies to the best of our abilities. Please let us know of any serious allergies including peanut, soy, shellfish, seafood, gluten, etc. Our chefs are very knowledgeable on the ingredients and can ensure your food is prepared safely, in a manner that avoids cross-contamination. Does Sweet Basil MKE offer Asian food for catering or orders for large groups? Yes! We have a catering menu filled with Thai food and Lao food options serving the Milwaukee area. Our chefs built the catering menu using only dishes from our menu that will hold up well in large servings and during transport. Please contact us and can work with you to place an order for a large group. What are Sweet Basil MKE's current safety processes? Our team is trained to: Wear a mask and gloves when they are sick or stay home Employees will practice proper hand hygiene both in general and in between customer interactions, and always before handling food Employees will be screened and encouraged to stay home if they have symptoms of sickness Employees routinely test for Covid-19 Do you sell Sweet Basil MKE gift cards? Yes, we do! We have gift cards available for purchase via our online store or by phone. If you would like us to mail a gift card to your recipient, let us know and we can do so for $1 extra (this fee covers an envelope and postage). I have a question that isn't listed on your FAQ. We are more than happy to help answer any questions. Your feedback is important to us, whether you'd like to tell us we did good or if you had a not-so-good experience. Please let us know so that we can improve our operations. Contact us ! COMMUNITY OUR STORY Contact us follow us on instagram!

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Sweet Basil MKE's policy on returns, exchanges and refunds on community apparel and branded merchandise. apparel and merchandise Return Policy At Sweet Basil, we want you to love our branded apparel and merchandise as much as you love our food! If you’re not completely satisfied with your order, we’re here to help. Please review our policy below: Returns Timeframe: You can return items within 30 days of receiving your order. Unfortunately, we cannot accept returns after 30 days. Condition: Items must be unworn, unwashed, and in their original condition with stickers attached (if applicable). Non-Returnable Items: Please note that stickers, gift cards, and custom-made or personalized items are non-returnable. Exchanges How to Exchange: If you need a different size, color, or item, we’re happy to exchange it for you! Simply contact us within 30 days, and we’ll help you get the right product. Stock Availability: Exchanges are subject to product availability. If your desired item is unavailable, we will process it as a return and issue a refund. Otherwise, there may be a longer wait time as we contact the manufacturer to restock. Refunds Eligibility: Refunds are available for returned items in original condition. Once we receive and inspect your return, we’ll notify you of the approval status. Processing Time: Approved refunds will be processed to your original payment method within 5-10 business days, depending on your bank, after we receive the item. Shipping Costs: Shipping fees are non-refundable unless the return is due to our error (e.g., incorrect or defective items). For exchanges, the customer is responsible for return shipping. How to Start a Return, Exchange, or Refund Contact Us: Email us at sweetbasilmke@gmail.com with "Apparel Return Request" in the subject title. In the body of the email, let us know the order number, item(s) you'd like to return/exchange, and explain the reason for the request. Prepare Your Item(s): Ensure the items meet the above conditions. Ship It Back: Send the item(s) to the address we provide. We recommend using a trackable shipping service. Issues with Your merchandise Order If your order arrives damaged, defective, or incorrect, please reach out to us immediately at sweetbasilmke@gmail.com with photos of the issue. We’ll resolve it quickly, either by replacement, exchange, or refund. Contact Us We’re here to help! For any questions about our return policy or your order, contact us at sweetbasilmke@gmail.com and be sure to use "Apparel" in the subject title so we can expedite your inquiry. Thank you for supporting our family here Sweet Basil MKE – we appreciate you as a member of our extended family and community!

Have an issue with your order? We are happy to make it right, but you have to let us know immediately! Learn more here. have trouble getting through? We have time slots for all orders. The time slots are there so that we can accommodate an order every 3-5 minutes, from open to close. Lately, our time slots have been filling up as early as 6pm. If you are looking to improve your chances of getting an order at your desired time, we recommend placing your order online and in advance around 2-3pm. If placing your order by phone, call around 3pm. We have 2 phone lines and they may be tied up as we assist customers. If you cannot get through, please just wait 5 minutes and try again. We will try to accommodate as many orders as possible. Once all time slots are taken, we are unable to take anymore orders for that day. Thank you for your patience, understanding and support of a small family-owned business! let us make it right Contact us immediately if you have any concerns or problems with your order. Letting us know right away allows us to improve your experience and make it right for you. We can also use the direct feedback to improve our operations. We don't want you to feel like you can't tell us what happened. We are more than happy to fix your order and listen to you! Call Us Likewise, if you would prefer to have a dish customized - let us know! You can indicate if you would like a dish spicy; we use a 0 through 5 spice level, 5 being the spiciest. If you'd like to swap out onions for broccoli or if you'd just prefer to take the onions out, we would be glad to accommodate. This helps reduce food waste and lets you enjoy your meal without picking through what you don't like! - The Sweet Basil Family

Meet the Sweet Basil family, get to know our team! MEET THE FAMILY Discover the stories and faces behind the food OUR FAMILY & TEAM PEOPLE OVER PROFITS Many businesses leverage people to help them profit. When we opened, we made a pledge to leverage our profits in order to help people. Even if that means we break even. It's worth it for us to take care of our family, our team, our community , and our planet . CHEF VANNA & chef lo aka mom & dad Sweet Basil started as Mom's dream. We saw them working multiple jobs to provide for our family and they weren't happy. We asked Mom what she wanted to do, where her passions were. She told us she would love to own a restaurant one day. We (her kids) took on multiple jobs working at McDonald's, the kiosk at the mall, doing side gigs. We saved, we made it happen and even overcame a pandemic. Over the years, they've given their all into the restaurant and for our customers. Much of Sweet Basil's authenticity and success comes from their dedication and love that they put into the kitchen. Without them this dream wouldn't exist. CUSTOMER CARE TEAM kyle, josie, mimi, derek & drew We treat our customers like family because that's what you are to us. We empower our team by prioritizing their mental health, fostering their creativity, and giving them work/life balance in an industry that can be brutal. In turn, they create a dazzling customer experience for our guests with an emphasis on kindness, friendship and heart. KITCHEN TEAM chefs Vanna, Lo, Kenneth & Bee Dedicated to bringing the freshest made-from-scratch dishes to our customers. WASH & PREP TEAM gabriel & zeke The backbone of the business. These guys work behind the scenes to support the kitchen team and keep everything clean! Read about our community plan .

Reasonably priced catering in Milwaukee, WI - Enjoy your favorite Thai and Lao food at your gathering or event. Contact us via email to start. SWEET BASIL CATERING Sweet Basil offers catering for events of any size! Create a culinary adventure for your guests with a variety of colorful Thai and Lao food for your next gathering. Choose from the menu below or we can help plan a custom menu. Email us at sweetbasilmke@gmail.com for a quote! **Please read!** Catering order minimum: at least 2 trays and 48 hour minimum notice. Prices listed do not include taxes or fees. Pre-payment in advance required to lock in your event date. An 18 % gratuity is automatically applied to ALL catering orders. We do offer different service levels that you can choose from: Pick Up - you can pick up your catering order! Delivery Only - we drop off your order for a delivery fee. Set Up Service - we deliver and set up your order for an additional fee. This service depends on staff availability. Wire chafing stands and glass beverage dispensers are available for rent and must be returned to Sweet Basil MKE. Serving utensils, burners for stands, plates, napkins are all available for purchase and can be added to your catering order. These items are all optional. Please contact us directly via EMAIL to start on your catering order. Catering orders must be confirmed by a manager to ensure the kitchen can accommodate your desired date. Consuming raw or under-cooked meats, poultry and seafood may increase your risk of food-borne illness. Pricing subject to change without notice.

Thai Restaurant | Lao Restaurant in Milwaukee | Read about Sweet Basil's sustainability efforts. The Thai & Lao Street Eats restaurant promotes the use of compostable, recyclable, or biodegradable containers and materials in their food packaging. SWEET BASIL'S COMMUNITY PLAN Our pledge and commitment to our neighborhood and community. what we are doing to help our community Feeding the Hungry Donating eligible food supplies to charities, shelters, food drives, and the community Sweet Basil gives away free entrees to families in need. If you or someone you know is in need of a hot meal, please email our program manager, Victoria, at sweetbasilmke@gmail.com . Quarterly Donations to Causes & Charities Sweet Basil has donated to many charitable organizations since we've opened including the Milwaukee Rescue Mission, Hunger Task Force, and more. We will continue to donate a portion of our sales to local charities and organizations as long as we can sustain it. Donations to community fundraisers and local events Locally Sourced Ingredients Whenever possible, we will choose locally sourced produce, meats, and ingredients to support local vendors and reduce our carbon footprint. Sweet Basil's Susainability Plan what we are doing to help the planet Eco-Friendly Disposables : At this moment, 91% of all our takeout containers and materials are either compostable, biodegradable or recyclable, including: Our utensils Sauce cups Kraft takeout boxes Clamshells Banana leaves that line our containers Bamboo chopsticks Platter trays and lids Soup containers Napkins Paper bags Drink cups Improve Our Energy Efficiency Installation and utilization of a programmable thermostat Start-up and shut-down schedules for equipment to reduce the energy drain of kitchen equipment Greener Routine Promoting reusable water bottles within our team and staff, eliminating the need for single-use water bottles Sweet Basil will also run seasonal monthly specials created using ingredients that would otherwise go to waste. We always have a little extra herbs, veggies and meat after prepping each week so these specials are our creative ways to use up the rest of those ingredients while they are fresh while reducing food waste! Promoting eco-friendly and sustainable practices in our every day operations and lives including composting, recycling, carpooling, utilizing reusable shopping bags or boxes for groceries, and more! what customers can do to help Help us reduce waste and conserve resources by: Skipping the plastic utensils When ordering take-out, you can skip the plastic utensils and opt to use your utensils at home is an easy way to reduce waste! It also elevates your takeout experience by recreating a dining experience at home. Letting us know preferences If you don't like onions or aren't the biggest fan of bean sprouts, let us know when you order! We can leave out certain ingredients, that way - you can enjoy your meal without having to pick through it and we reduce wasted food! Trying our monthly specials Check out our monthly specials and give them a try! These are dishes that we run for a limited time and created to use up extra ingredients while they are still fresh as part of our initiative to reduce food waste. Stay up to date on the programs we participate in so you can support . Like us on Facebook or follow us on Instagram to stay in the loop. PROGRAMS & PARTNERS: follow us on instagram!